Terms & Conditions

1. Tariff /Charges for the plans chosen are to be paid in advance and such  charges are not refundable as this is a prepaid services. 

2. GST @ 18% is not included in the tariff/ charges and is payable over and above the plan charges.

3. The Tariff Plans/Offers are subject to Guidelines/Directions/Orders issued by TRAI and/or DoT.

4.  The Company shall reserve the rights to modify/withdraw this T&C  including but limited to tariff plans and display the same in its  website without notice to the Customer and such posting will be deemed  to have been read by the the Customer. 

5. Any one time charges paid to Broadstar or Partners at the time of installation are non refundable.

6.  ONU/ONT to be returned to a “person” appointed by Broadstar. It can be the  local cable operator, Broadstar retail partner  appointed by Broadstar to recover back the ONU/ONT from customer location.

7. The speed committed under a plan is till the LAN port. WiFi Speed is  subject to customer premises in-house coverage & customer premises  device performance. 

8. All the Mentioned Plans are in Megabits per second 1Megabit=0.125MegaByte which means for 25Mbps you will get download of  3.125Mbyte it will depend on the website also.